Visuiq - Refund & Return Policy
Introduction
Visuiq provides professional recruitment, staffing, and training services. This Refund & Return Policy clarifies that all service fees are non-refundable and services cannot be returned.
Scope
This policy covers all services offered by Visuiq including recruitment, executive search, training, and consultancy. All forms of payment, whether advance or installment, are non-refundable.
Non-Refundable Nature
- Services involve professional expertise and resource allocation.
- Intangible services cannot be returned or reversed.
- Customized services cannot be repurposed for others.
- Payment acknowledgment confirms acceptance of this policy.
Payment Terms
Payments must be made in advance unless explicitly agreed otherwise. Accepted methods include bank transfer, UPI, and online gateways. Services commence after payment confirmation, and fees are non-refundable.
Cancellation & Rescheduling
- Cancellation by the client or candidate does not entitle them to a refund.
- Rescheduling may be allowed at Visuiq's discretion based on availability.
- No monetary refunds will be issued for any administrative changes.
No-Return Clause
Once services are delivered, they are considered complete. Resources, training materials, and documents provided are the property of Visuiq and cannot be returned, exchanged, or shared.
Dispute Resolution
Clients with concerns may contact us at contact@visuiq.in or call +91 9956598547 / +91 8318149201. Visuiq will make efforts to resolve issues, but refunds remain unavailable.
Exceptions
- Service failures may be addressed with additional support or service credits.
- Force majeure events do not qualify for refunds.
- Promotional discounts do not affect the non-refundable nature of services.
Responsibilities
- Clients and candidates must provide accurate information.
- Active participation in training or sessions is expected.
- Timely communication ensures smooth service delivery.
Legal Compliance
- Policy governed by the laws of India.
- Disputes subject to Indian courts.
- Policy may be updated at any time; continued use indicates acceptance.
Acknowledgment
By using Visuiq services, clients acknowledge fees are non-refundable, and this policy is legally binding.
Contact Information
- Email: contact@visuiq.in
- Phone: +91 9956598547, +91 8318149201